Payment Method

What are the payment options?


Credit Cards: We accept credit cards backed by the major providers on our website, including Visa, Mastercard and American Express. Unfortunately, we don’t accept some debit cards. If you’re having trouble checking out, please email us at support@scorebean.com so we can help.

Apple Pay: If you have an iPhone with Apple Pay enabled, you can use Apple Pay on both desktop and mobile. On desktop, you’ll need MacOS Sierra or above. On iOS, you’ll need iOS 11 or above. Apple Pay is not supported if you visited our site through an in-app browser, like Facebook's.

PayPal: We accept PayPal on both desktop and mobile. If you have a balance in your PayPal account, that balance will automatically be used before your backup payment method (which you’ll select at the time of purchase). NOTE: PayPal may incorrectly suggest that you can pay with your credit card or bank account first, but you won’t be able to. We apologize for any confusion.

GooglePay: If you have a Google account with GooglePay enabled, you can use GooglePay on both desktop and mobile.

 


Frequently Asked Questions


Can I pay with PayPal?

Yes, you can pay with PayPal.

• At the Billing stage of checkout, select the PayPal option, then click the "PayPal" button. Make sure any pop-up blockers are disabled.
• Log in to PayPal and review your account info. We'll deduct from your PayPal balance by default, but you can choose an account to draw from if your balance doesn't cover the full cost. You don't need to enter a billing address.
• Click "Agree & Continue" to complete your order.

 


I’m getting a payment error when I try to check out. What can I do?

If you’re getting an error message when trying to submit your payment, there’s probably an error or a typo in your billing information.

If the error message says “Your payment details couldn’t be verified. Check your card details and try again,” the issue is probably either the credit card number or CVV you entered.

If the error message says “Security code was not matched by the processor,” the issue is probably the CVV you entered.

 


I was charged more than once for an order. What happened?

If you see multiple charges for the same order on your statement, check your email to see how many order confirmations you received.

If you only received one confirmation, chances are only one of the charged orders went through. The other charge(s) on your statement will disappear in 2-3 business days. If you continue to see these duplicate charges, email us.

If you didn't receive any confirmation, none of the charged orders went through. Try placing the order again, double-checking that all billing and shipping information is correct. The charges on your statement will disappear in 1-2 business days. If they don't, email us at support@scorebean.com.

 


Can I change my order?

If you wish to change your order, you will need to contact the Customer Services team as soon as possible after placing your order. This is because we start processing the order as soon as the order confirmation email is sent. This enables us to provide you with the quickest possible service.

 


Is the transaction Real-Time?
All Credit Card transactions are completed in real-time. After you have confirmed your order, we make an immediate connection to our payment service providers to verify the card and amount, so that authorization is given before we complete the order. All shirts with customization will be fully charged once you have confirmed your order and it has been accepted by us a binding contract will exist between us at the time of dispatch of the goods from our warehouse.

 


Do you check for fraudulent cards?
When we receive your Credit Card details, an on-line check of your Credit Card is conducted with their Acquiring bankers. This process ensures the number you entered actually corresponds to a real credit card number and is not a bogus card. We also carry out random security checks on cards to ensure we help prevent fraud - please note that we do not intend any personal slight if your card is chosen for a random check.




What is the Card Security Number?

Also known as a CV2 number, this is a special 3 digit number that appears on the far right side of the signature strip on your card. This number is unique to each card, and gives you extra protection against fraud. Note: with American Express, the card security number is 4 digits long and is printed on the front of the card